Leadership Styles and Conflict Resolution: A Descriptive Study of Kakira Sugar Company Limited in Jinja, Uganda

Author's Information:

Mbaga Zowena

Dept. of Public Administration, Faculty of Management Studies (FMS), Islamic University in Uganda Mbale Campus

Nabuzaale Barbura

Dept. of Public Administration, Faculty of Management Studies (FMS), Islamic University in Uganda Mbale Campus

Opirisi Samuel

Dept. of Public Administration, Faculty of Management Studies (FMS), Islamic University in Uganda Mbale Campus

Dr. Aina-Obe Shamsuddin Bolatito (PhD)

Dept. of Public Administration, Faculty of Management Studies (FMS), Islamic University in Uganda Mbale Campus

Vol 02 No 04 (2025):Volume 02 Issue 04 April 2025

Page No.: 109-116

Abstract:

This paper looks at how different leadership styles affect conflict resolution strategies at Kakira Sugar Company Limited in Jinja, Uganda. The aim is to find out if certain leadership methods lead to better conflict management within the company. Using a mixed-methods approach, data was gathered through interviews with management and staff, as well as employee surveys.  This research paper looks at how different ways of leading affect how conflicts are resolved at Kakira Sugar Company Limited in Jinja, Uganda. It will particularly examine if certain leadership styles make conflict management easier. To tackle this question, we will need both qualitative data from interviews with staff and management, as well as quantitative data from employee surveys. This will help us grasp the links between leadership styles, conflict resolution methods, and overall workplace interactions.

The analysis showed that transformational leadership is linked to better conflict resolution, encouraging teamwork and positive discussions among staff. On the other hand, autocratic leadership styles were linked to more conflict and lower employee morale, indicating that how leaders interact with their teams can influence workplace relationships. These findings are important not only for Kakira but also provide useful insights into organisational behaviour in Uganda's manufacturing sector. Recognising the connection between leadership styles and conflict resolution can help shape training and development programmes, which can boost employee engagement and productivity. The implications of this study are also wide-ranging, as effective conflict resolution is crucial for the wellbeing of any organisation, including in healthcare settings, where good leadership can enhance patient care and staff satisfaction. By adding to the conversation about leadership and management, this research highlights the need for focused leadership development to create strong and adaptable workplace cultures.

KeyWords:

Leadership styles, conflict resolution, organizational performance, management strategies, Kakira Sugar Company Jinja.

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