Social Science and Human Research Bulletin

This study aims to analyze the effects of work motivation, work discipline, compensation, and work facilities on employee performance at Galaxy Salon and Spa, located on Jalan Taman Giri, Nusa Dua. The research method employed is quantitative, based on a sample of 31 employees collected using saturated sampling techniques. Data were collected through questionnaires and analyzed using Structural Equation Modeling (SEM) based on Partial Least Squares (PLS). The results showed that work motivation, work discipline, compensation, and work facilities have a positive and significant effect on employee performance. Work motivation has the highest path coefficient (0.430), followed by work discipline (0.578), compensation (0.182), and work facilities (0.097). These findings indicate that increasing these four factors can drive employee performance optimally. This study provides practical implications for management to pay attention to these aspects in an effort to improve employee performance and service quality at Galaxy Salon and Spa.

work motivation, discipline, compensation, facilities, employee performance.

1. Abdou, A. H., Hassan, T. H., & Moustafa, M. (2020). A Description of Green Hotel Practices and Their Role in Achieving Sustainable Development. Sustainability, 12, 1–20. https://doi.org/doi:10.3390/su12229624
2. Anggreni, N. K. D. A., Sara, I. M., & Saputra, K. A. K. (2023). The Effect of Sustainability Accounting, Work Environment, and Leadership on Employee Performance. Journal of Entrepreneurial and Business Diversity, 1(1), 72–77. https://doi.org/10.38142/jebd.v1i1.73
3. Apri Dahlius, & Ibrahim, M. (2016). Pengaruh Fasilitas Kerja Terhadap Kepuasan Kerja Karyawan Pada Pt. Bank Riaukepri Cabang Teluk Kuantan Kabupaten Kuantan Singingi Oleh: JOM FISIP, 3(2), 13–22.
4. Bohdanowicz, P., & Martinac, I. (2007). Determinants and benchmarking of resource consumption in hotels-Case study of Hilton International and Scandic in Europe. Energy and Buildings. https://doi.org/10.1016/j.enbuild.2006.05.005
5. Darmawan, N. A. S., Laksmi, P. A. S., & Saputra, K. A. K. (2023). Socialization of E-commerce for Marketing Agricultural Products in Sangsit Village, Sawan District, Buleleng Regency, Bali. Community Service: Sustainability Development, 1(1), 2018–2022.
6. Eugénio, T. P., Costa Lourenço, I., & Morais, A. I. (2013). Sustainability strategies of the company TimorL: extending the applicability of legitimacy theory. Management of Environmental Quality: An International Journal, 24(5), 570–582. https://doi.org/10.1108/MEQ-03-2011-0017
7. FERAYANTI, K. D., WAHYUNI, N. M., & LAKSMI, P. A. S. (2024). Customer Satisfaction As A Mediator For The Influencer And Word Of Mouth On Online Purchase Decisions For Fashion Products In Denpasar City. Journal of Tourism, Economics and Policy, 4(2), 151–156.
8. Hanif, M., Rizal, A., & Ratnawati, I. (2012). Pengaruh Budaya Organisasi dan Kepuasan Kerja terhadap Kinerja Karyawan (Studi Pada Rumah Sakit Panti Wilasa ‘Citarum’ Kota Semarang). Diponegoro Journal of Management, 1(2), 181–188.
9. Harris, L. L., Jackson, S. B., Owens, J., Seybert, N., & Jackson, S. B. (2021). Recruiting Dark Personalities for Earnings Management. Journal of Business Ethics, 0123456789. https://doi.org/10.1007/s10551-021-04761-z
10. Juniariani, N. M. R., & Saputra, K. A. K. (2020). Internal Locus of Control dan Efek Computer Anxiety pada Kinerja Karyawan Keuangan. Jurnal Ilmiah Akuntansi, 5(1), 45. https://doi.org/10.23887/jia.v5i1.22668
11. Ketchen, D. J. (2013). A Primer on Partial Least Squares Structural Equation Modeling. In Long Range Planning (Vol. 46, Issues 1–2). https://doi.org/10.1016/j.lrp.2013.01.002
12. Laksmi, P. A. S., & Saputra, K. A. K. (2024). Manajemen Pariwisata Budaya. https://www.google.co.id/books/edition/PARIWISATA_BUDAYA/v3jNDwAAQBAJ?hl=id&gbpv=0
13. Laksmi, P. A. S., Selamet, I. K., Mangku, I. G. P., Saputra, K. A. K., Rashid, W. E. W., & Saihani, S. B. (2024). Management Strategy Planning And Implementation Of Advanced Technology In Increasing Agricultural Productivity. RJOAS: Russian Journal of Agricultural and Socio-Economic Sciences, 9(153), 97–106.
14. Lau, C., Tang, I. L. F., & Chan, W. (2021). Waterfront hotels’ chillers: Energy benchmarking and esg reporting. Sustainability (Switzerland), 13(11). https://doi.org/10.3390/su13116242
15. Martela, F., Hankonen, N., Ryan, R. M., & Vansteenkiste, M. (2021). Motivating voluntary compliance to behavioural restrictions: Self-determination theory–based checklist of principles for COVID-19 and other emergency communications. European Review of Social Psychology, 32(2), 305–347. https://doi.org/10.1080/10463283.2020.1857082
16. Merli, R., Preziosi, M., Acampora, A., & Ali, F. (2019). Why should hotels go green? Insights from guests experience in green hotels. International Journal of Hospitality Management, 81(May), 169–179. https://doi.org/10.1016/j.ijhm.2019.04.022
17. Muisyo, P. K., Qin, S., Ho, T. H., & Julius, M. M. (2022). The effect of green HRM practices on green competitive advantage of manufacturing firms. Journal of Manufacturing Technology Management, 33(1), 22–40. https://doi.org/10.1108/JMTM-10-2020-0388
18. Nurhuda, A., Sardjono, S., & Purnamasari, W. (2019). Pengaruh Gaya Kepemimpinan Transformasional, Disiplin Kerja, Lingkungan Kerja Terhadap Motivasi Dan Kinerja Karyawan Rumah Sakit Anwar Medika Jl. Raya Bypass Krian Km. 33 Balongbendo – Sidoarjo. IQTISHADequity Jurnal MANAJEMEN, 1(1). https://doi.org/10.51804/iej.v1i1.355
19. Praditya, R. A. (2022). Kinerja Organisasi Pada Manajemen Rantai Pasokan Pariwisata: Bagaimana Peran Manajemen Sumber Daya Manusia, Kepuasan Pelanggan? International Journal of Social, Policy and Law, 3(2), 17–21.
20. Ragil Anandita, S., Indriyani, S., & Mahendri, W. (2021). Pengaruh Fasilitas Kerja Dan Komunikasi Terhadap Kinerja Karyawan (Studi Pada Cv. Zam - Zam Jombang). Jurnal Manajemen Universitas Bung Hatta, 16(2), 881–890. https://doi.org/10.37301/jmubh.v16i2.19047
21. Ramadhani, S. D. (2016). Pengaruh Kepemimpinan Dan Motivasi Terhadap Kinerja Pegawai Di Balai Pengembangan Kegiatan Belajar (Bpkb) Daerah Istimewa Yogyakarta (Diy). Jurnal Ilman, 1–179.
22. Rohendi, S. N. & A. (2016). Gaya kepemimpinan transformasional, budaya organisasi, dan kinerja karyawan dengan mediasi komitmen organisasi. IV(1), 86–100.
23. Rubio-Mozos, E., García-Muiña, F. E., & Fuentes-Moraleda, L. (2020). Sustainable strategic management model for hotel companies: A multi-stakeholder proposal to “walk the talk” toward SDGS. Sustainability (Switzerland), 12(20), 1–25. https://doi.org/10.3390/su12208652
24. Saputra, K. A. K. (2019). Case-Based Learning in Forensic Accounting Education. International Journal for Educational and Vocational Studies, 1(6), 545–553. https://doi.org/10.29103/ijevs.v1i6.1763
25. Saputra, K. A. K., Darmawan, N. A. S., & Laksmi, P. A. S. (2024). Kajian Etnografi Kinerja Berkelanjutan.
26. Saputra, K. A. K., Laksmi, P. A. S., Suriani, N., & Ekajayanti, L. G. . S. (2024). Accounting Training to Support Transparent and Accountable Village Fund Reporting in Sibetan Village, KarangasemBali. Community Service: Sustainability Development, 1(2), 24–30.
27. Saputra, K. A. K., Subroto, B., Rahman, A. F., & Saraswati, E. (2023). Mediation Role of Environmental Management Accounting on the Effect of Green Competitive Advantage on Sustainable Performance. Journal of Sustainability Science and Management, 18(2), 103–115. https://doi.org/10.46754/jssm.2023.02.008
28. Sara, I. M., Saputra, K. A. K., & Utama, I. W. K. J. (2021). The Effects of Strategic Planning, Human Resource and Asset Management on Economic Productivity: A Case Study in Indonesia. Journal of Asian Finance, Economics and Business, 8(4), 381–389. https://doi.org/10.13106/jafeb.2021.vol8.no4.0381
29. Sarfraz, M., Ozturk, I., Yoo, S., Raza, M. A., & Han, H. (2023). Toward a new understanding of environmental and financial performance through corporate social responsibility, green innovation, and sustainable development. Humanities and Social Sciences Communications, 10(1), 1–17. https://doi.org/10.1057/s41599-023-01799-4
30. Sari, I. A. W. P., Dharmanegara, I. B. A., & Martadiani, A. A. M. (2023). The Influence Of Organizational Communication And Organizational Commitment On Employee Performance With Job Satisfaction As A Mediation Variable (Study On Employees Of Kinik Network PT. BHAKSENA). International Journal of Environmental, Sustainability and Social Science, 5(1), 194–208.
31. Sihombing, S., & Sitanggang, D. (2019). Organizational Citizenship Behavior Ditinjau Dari Kepuasan Kerja. Jurnal Riset Akuntansi & Keuangan, 5(2), 191–208. https://doi.org/10.54367/jrak.v5i2.533
32. Sujana, E., & Saputra, K. A. K. (2020). Fraud detection and prevention methods: Inspector’s auditor’s perception in Bali. Journal of Advanced Research in Dynamical and Control Systems, 12(4), 8–16. https://doi.org/10.5373/JARDCS/V12I4/20201413
33. Taylor, Z. (2019). Pathways to legitimacy. Planning Theory, 18(2), 214–236. https://doi.org/10.1177/1473095218806929
34. Wang, H., Khan, M. A. S., Anwar, F., Shahzad, F., Adu, D., & Murad, M. (2021). Green Innovation Practices and Its Impacts on Environmental and Organizational Performance. Frontiers in Psychology, 11(January), 1–15. https://doi.org/10.3389/fpsyg.2020.553625
35. Yin, Y., Wang, Y., & Lu, Y. (2019). Why firms adopt empowerment practices and how such practices affect firm performance? A transaction cost-exchange perspective. Human Resource Management Review, 29(1), 111–124. https://doi.org/10.1016/j.hrmr.2018.01.002
36. Zhu, C., Wu, D. C. W., Hall, C. M., Fong, L. H. N., Koupaei, S. N., & Lin, F. (2023). Exploring non-immersive virtual reality experiences in tourism: Empirical evidence from a world heritage site. International Journal of Tourism Research, 25(3), 372–383. https://doi.org/10.1002/jtr.2574