Social Science and Human Research Bulletin

Job satisfaction plays an important role in shaping employee performance, retention, and service quality in healthcare institutions. The present study examines the level of job satisfaction among employees working in private hospitals in Kohima and Mokokchung districts of Nagaland, India. The study is based on primary data. The data were collected from 300 employees selected from eight private hospitals through a structured questionnaire using non-probability judgement sampling. The collected data were analysed using descriptive and inferential statistical techniques with the help of SPSS and Microsoft Excel. The findings revealed that a majority of employees experienced a moderate level of job satisfaction, although variations existed across demographic and occupational groups. Significant differences were observed across job profiles in various organisational and work-related factors. Gender differences were limited and significant only in selected dimensions of job satisfaction. The study highlights the importance of adopting job-specific human resource practices to improve employee morale, recognition, and career development within private hospitals. The findings may assist hospital administrators and policymakers in designing strategies to strengthen employee satisfaction and improve the overall quality of healthcare services in Nagaland.

Job satisfaction, Private hospitals, Healthcare employees, Human resource management, Nagaland.

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